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Office of Addiction Services (OAS) – Philadelphia DBHIDS

Substance Use Treatment 24/7 Crisis Line Government Program Justice-Impacted Focused Medicaid Accepted Near Public Transit Recovery Housing Referrals Uninsured Services Available

Address

1101 Market Street Philadelphia, PA 19107

Center City (Market East)

Hours

Administrative offices: Monday–Friday, standard business hours Crisis services: 24/7

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Overview

The Office of Addiction Services (OAS), a division of Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services (DBHIDS), serves as the Single County Authority (SCA) responsible for planning, funding, and monitoring substance use prevention, intervention, treatment, and recovery support services in Philadelphia. OAS coordinates addiction treatment providers and recovery housing referrals for individuals enrolled in Medicaid as well as those who are uninsured or underinsured. The office integrates federal, state, and city funding to support a comprehensive recovery-oriented system of care, including services for justice-impacted individuals returning to the community. Important Contact Numbers: Emergency Suicide or Mental Health Crisis Line 988 or 215-685-6440 Mental Health and Addiction Services (with or without insurance): 888-545-2600 Intellectual Disability Services (all ages): 215-685-5900 General DBHIDS Administrative Information (non-emergency): 215-685-5400

What to expect

OAS does not provide direct long-term counseling at its administrative office. Instead, it connects individuals to contracted treatment providers and recovery houses throughout Philadelphia. Services may include detox placement, outpatient or residential treatment referrals, medication-assisted treatment (MAT), and recovery housing coordination. Eligibility and insurance status will be assessed during intake.

Who can use this

Philadelphia residents seeking substance use treatment services, including those enrolled in Medicaid, uninsured individuals, and justice-impacted individuals needing recovery housing placement. Referrals may be made by courts, parole/probation, hospitals, or individuals directly.

What to bring

  • Government-Issued ID
  • Insurance or Medicaid Card (if applicable)
  • Referral Documentation (if court-ordered)
  • List of Current Medications

How to apply

Call the Mental Health and Addiction Services access line to begin intake and referral. In emergency situations, individuals should call the crisis line immediately.

Getting there

The administrative office is located at 1101 Market Street in Center City Philadelphia (19107). It is accessible via Jefferson Station (Regional Rail), 11th Street Station (Market-Frankford Line), and City Hall Station (Broad Street Line). Multiple SEPTA bus routes operate along Market Street. Many services are delivered through contracted provider agencies across the city.

Childcare support

There is no publicly stated indication that on-site childcare is provided at the administrative office. Because services are delivered through contracted treatment providers and may involve structured treatment schedules, individuals with childcare needs are encouraged to contact the access line to confirm whether any provider accommodations or referrals are available.

Languages supported

English Spanish Interpretation services available upon request

Cultural competency

Trauma-Informed Recovery-Oriented Justice-Impacted Inclusive Low-Income Focused Behavioral Health Equity Oriented

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